about us

Learn more about our history and how we see natural language understanding impacting your organization.


Luminoso technologies, inc.

Born out of the MIT Media Lab, Luminoso Technologies’ mission is to deliver human-like understanding of language to drive better business outcomes.

The science behind Luminoso’s natural understanding platform solves the very real problem of computers not understanding humans’ words, thoughts, or emotions. Using innovative AI & Machine Learning methods to achieve best-in-class natural language understanding, Luminoso enables businesses to identify key issues and trends from their underutilized text data, thereby providing the insights necessary to adapt more quickly and effectively.

Learn more about the Science

Luminoso’s products provide native support in 15 languages, so insights professionals can explore text data, make sense of feedback, and surface business-critical findings.

Learn more about our Products

Luminoso’s solutions allow organizations to analyze any text created by the broadest set of constituencies to glean insights within the Voice of the Customer, the Voice of the Employee, and the Voice of your Industry. With Luminoso, organizations don’t just listen to their audiences, or even understand them. They understand them better.

Learn more about our Solutions

Luminoso Technologies is a privately held company, headquartered in Boston, MA, with a global presence in North America, Japan, Europe and the Middle East.