Who we are

Luminoso Technologies is a leading natural language understanding company that enables clients to rapidly discover value in their unstructured text data.

Luminoso’s artificial intelligence-based software helps companies quickly and accurately understand what their customers are saying.

Language is disorganized, fluid, and full of slang and misspellings - making it difficult to analyze quickly and at scale. We apply natural language understanding to help clients and partners rapidly make sense of their text data without the time or expense of custom-built ontologies. 

Insights from data can be applied throughout the enterprise, from streamlining contact center processes to increasing marketing performance and building better customer experiences.

Our multilingual, flexible software can be accessed via the easy-to-use user interface or integrated into an end-to-end platform via the API. It can be deployed in either a standalone Cloud or On Premise solution. Unstructured data can be natively analyzed in 13 languages, including Spanish, Chinese, Korean, and Arabic. Luminoso is privately held with headquarters in Cambridge, MA, and additional offices in New York, San Francisco, Los Angeles, Washington, D.C., London, and Sydney.

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Life at Luminoso

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Ugly sweater party

There ain’t no party like an ugly sweater party.

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Bao

Sales Engineering

What motivates you to come to work each day?

The wonderful people here make it fun to come to work.  The incredible technology and the talent is inspiring, each person brings a needed skill to the collective.

What does your typical workday look like?

No two days are the same, but in general I speak and present to customers, collaborate with account execs, learn new technology and processes, and develop new business best practices.

What do you do when you aren't at Luminoso?

I have two young kids so that covers a lot of it, but when I can find the time I like to noodle on the guitar

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Scrum

Every day at 10:45am, the development team gathers to discuss the status of their projects. Every once in awhile, one of our product managers will bring chocolate covered espresso beans to liven up the meeting!