Luminoso Technologies

leadership

LEADERSHIP TEAM

Mark Zides

CEO & President

Mark has been a global leader with expertise in professional services, client development, entrepreneurship, sales, and EdTech software for over 30 years. He has successfully scaled businesses for three of the top consulting firms in the world – EY, Deloitte and PWC – within their advisory, Human Capital and talent practices. The industries he has shaped include financial services, retail, technology, life sciences, global media and more. As an entrepreneur, Mark has founded and built four businesses throughout his career. Most notably, CoreAxis Consulting, a world-class Talent Management, Leadership Development and immersive Learning firm. Mark is also the best-selling author of “The #Pace Process for Early Career Success”, a career guide for young professionals looking to not only survive the modern work world, but conquer it. At Babson College, his alma mater, Mark delivered a TedX speech on that same topic. Beyond his professional career, Mark lives with his family in Southborough, MA and is an avid outdoor enthusiast and Boston sports fan.

Karibeth Nealon

CHIEF OPERATING OFFICER

Karibeth Nealon is the Chief Operating Officer at Luminoso, focused on leading the team to work cross functionally to execute corporate strategy to support our customers and internal business objectives. Karibeth has 15+ years of strategic financial and operational experience in both public and private companies of varying size and industry with a focus on reporting, operational efficiency and growth.

Satoshi Asari

CHIEF PRODUCT OFFICER
As Chief Product Officer at Luminoso, Satoshi leads a cross-functional team to shape customer experiencesthat delight customers and consistently deliver value. Closely aligning product strategy with customer value and expectation under his leadership will lead to long term and impactful relationships with our customers. Satoshi has 20+ years of product leadership experience spanning various industries and product categories. Satoshi’s customer- first thinking has allowed him to lead many successful product launches and growth initiatives.

Ashe Mussbacher

VP of Marketing
Ashe’s experience in marketing started over 13 years ago as a way to pay bills while she was finishing her grad year in university. Her website design skills were shortlisted for the 2019 UX Award in Vancouver, Canada. She has notable experience in Data Science and AI technology, specifically around its uses in marketing. In her free time, she writes a sci-fi series due for publication and possible Netflix release, and coaches writers in her online course webinar. When not in the office, she can be found on the plains in Saskatchewan, Canada helping on the family farm.

Prathik Sunku

Chief of Staff

Prathik is a technology and startup enthusiast. ... He studied Industrial Engineering and Data Science before getting into product & growth related roles at early stage startups. After working at startups, he built a consulting firm that advised early stage entrepreneurs in ed-tech with go-to-market, product management and B2B marketing strategies.

Yoshinobu Kumamoto

Country Manager – Japan

Yoshinobu Kumamoto (Kuma) is Luminoso Technologies, ... Japan Country Manager Kuma works with pre and post sales engineers and our Japanese customers, in order for them to maximize Luminoso Technologies’ business value for their internal and external business processes. Kuma has over 35 years experience in technology, working on IT hardware, software & services in Japan. Kuma knows what organizations should do in order to meet Japanese customers’ requirements and expectations from the perspective of both business and IT needs.

Jeff Moyer

Chief Executive Officer

Jeff has more than 30 years of extensive operational and... executive experience in software, professional services, account leadership, salesand product management. Jeff has successfully developed solutions and services for international clients over his career across industries that include financial services, travel and transportation, pharmaceuticals, retail, and packaged goods. Serving in executive roles over 15 years for Electronic Data Systems, Hewlett Packard Enterprise Solutions, DXC Technology, and Rackspace Technology he has consistently excelled in financial performance, customer satisfaction, and product innovation. Before his career in Information Technology, Jeff served for seven years in the U.S. Army in a variety of roles, including a four- year tour of duty in Europe. He enjoys golfing, CrossFit, is a certified Master scuba diving instructor, and traveling with his wife Janice. They live in San Antonio, Texas.

Alex Smirnoff

Head of Application Engineering & Machine Learning

Studied Aerospace Engineering, Mathematics and Technical... Management Ended up with 2 M.Sc. degrees among others Got into SW Development while working for Lockheed Martin Did a few early stage startups from inception to production as a Head of Engineering Spent last 3 years focusing on Machine Learning in general and NLP & NLU in particular Believes that the main thing missed in Artificial Intelligence is the Intelligence and would like to contribute into fixing this deficiency without eradicating human civilization as we know it.

Philippe Winthrop

Head of Alliances

Philippe brings over 25 years of technology experience... in IT Services, Enterprise Mobility and Enterprise Cloud solutions Prior to joining Luminoso, Philippe held various go-to-market roles at Rackspace Technology, DXC Technology, as well as startups in America and The Netherlands. Philippe is a graduate of Boston College and Brandeis University and currently lives just outside of Boston, MA with his wife Emily and their daughter Aviva.

board members

Dave Andonian

Dave Andonian has over 35 years experience as an operating... executive, in M&A and as an investor while growing technology-based software, hardware and marketing service companies. Dave has acquired or invested in more than 40 companies and has sat on 18 boards of directors of technology companies ranging from start-ups to publicly traded companies. Dave currently serves on the board of Ticket Evolution and as board observer for YieldMo. Dave was also previously a board director representing Dace’s investment in Vitrue (acquired by Oracle Corporation), as well as for LocaModa (acquired by Monster Media LLC), Collecta and WhoBet. Before founding Dace, Dave was an entrepreneur-in-residence for Flagship Ventures, in Cambridge, MA, and subsequently became chairman/CEO of Affinnova, a consumer marketing services company, (acquired by Nielsen N.V., NYSE: NLSN). He previously served as President and COO at CMGI, at the time the world’s largest Internet venture, incubating and operating company. At CMGI, Dave worked closely on the growth and IPO’s of Navisite (Nasdaq: NAVI) and Engage (OTC: ENGA), as well as AdSmart, AltaVista, iCast and others. Dave also held executive sales and marketing positions with PictureTel and at IBM where he was GM and VP of Worldwide Marketing for the PC Division.

Jim Jordan

Jim Jordan is currently President and Chief Executive... Officer at RiverMeadow Software and is an active board member and angel investor. Jim has extensive operational and financial experience in software, professional services, manufacturing, mergers and acquisitions and IPO's. Jim has served as COO or CFO to more than 20 companies over the past 20 years, successfully raised more than $1 Billion in debt and equity financings and completed more than 30 acquisitions. Jim also has extensive international experience having started and run business in Asia, Australia and Latin America. Notable senior executive and board positions include; Sparx Hockey, Airwide Solutions, Venture Advisors (founder), Glasshouse Technologies, EnerNoc, Verillon, BIT9, Savantis, CXO Systems, Ntru Cryposystems, ArsDigita and Cambridge Technology Partners. Jim began his career at Coopers and Lybrand where he specialized in IPOs and Mergers and Acquisitions. Jim attended Boston College and is a former US Army Ranger.

Paul Winters

Paul Winters is a Partner of Denham Capital, a... global private equity firm, where he serves as the firm’s General Counsel and Chief Compliance Officer, and on the valuation committee. As General Counsel, he is responsible for all legal matters affecting Denham, its funds and its portfolio companies. Prior to joining Denham in 2005, he was an attorney at Latham & Watkins LLP. He currently serves on the board of directors of multiple Denham portfolio companies. He received a Bachelor of Science in Foreign Service and a Juris Doctor from Georgetown University. He is a past director of Wide Horizons for Children, a Boston-based non-profit focused on adoption and child welfare.

Targa Consulting

A data and analytics leader with 20+ years of experience in the pharmaceutical industry and a passion for business performance management, leveraging expertise in technology and client relations to define and develop innovative and high impact solutions.

Interested in becoming a partner? Contact Us Today!

About This Partnership

Targa Consulting Services, LLC specializes in strategic advisory for data and analytics, combining extensive industry experience with innovative approaches to technology and business intelligence. The firm is led by Jérôme Chabrillat, who has over two decades of experience in the pharmaceutical sector and a track record in leading data and analytics initiatives. Their services encompass developing and articulating data strategies, providing technology advisory, and enhancing data literacy within organizations. Targa Consulting aims to transform data-driven decision-making processes and foster a culture of data fluency in client organizations​.

The firm operates by understanding client needs, defining clear technology requirements, and creating enablement roadmaps to execute the envisioned strategies. They offer solutions that not only aim to accelerate insight and action but also focus on reducing operational costs significantly​.

KAPS GROUP

The KAPS Group is a network of consultants with a wide range of skills and experience in text analytics, taxonomy, ontology and knowledge graphs, Python and other proprietary text analytics programming languages, and information and knowledge management.

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About This Partnership

The KAPS Group is a network of consultants with a wide range of skills and experience in text analytics, taxonomy, ontology and knowledge graphs, Python and other proprietary text analytics programming languages, and information and knowledge management. It was founded by Tom Reamy, author of the most comprehensive book on text analytics, Deep Text.

IBM

IBM Consulting’s watsonx practice brings expertise in the generative AI technology stack as well as domain and industry experience that can help accelerate clients’ business transformations

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About This Partnership

IBM Consulting’s watsonx practice brings expertise in the generative AI technology stack as well as domain and industry experience that can help accelerate clients’ business transformations. In the same way that we established our successful Hybrid Cloud services business built on the Red Hat® OpenShift® platform, IBM Consulting intends to be the leading consulting services provider for watsonx. Businesses are demanding AI that produces accurate and trustworthy results, can scale across clouds, and can be easily adapted to enterprise domains and use cases. Watsonx is designed to help them address those needs. Let’s put AI to work and make the world work better — together.
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Smart Insight

It features capabilities like natural language understanding AI and analytics, allowing for comprehensive data usage across organizations.

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About This Partnership

Smart Insight, operated by Uchida Yoko Co., Ltd., offers digital transformation (DX) tools like Mµgen. Mµgen integrates various data types, including IoT and big data, and supports visual data integration, AI-driven text analysis, and advanced analytics. It’s designed for quick deployment, reducing data warehouse needs and implementation costs. The tool is used by companies like Toyota, Toshiba, and Yamaha for DX initiatives. It features capabilities like natural language understanding AI and analytics, allowing for comprehensive data usage across organizations.

EDLIGO

EDLIGO offers an advanced, AI-powered comprehensive Talent Analytics solution for data-driven talent management, workforce planning, project staffing, competency management, employee experience, and retention management.

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About This Partnership

EDLIGO GmbH is a leading company specializing in AI-powered Talent Analytics. EDLIGO offers an advanced, AI-powered comprehensive Talent Analytics solution for data-driven talent management, workforce planning, project staffing, competency management, employee experience, and retention management. We believe that employees are lifelong learners, so we have built a comprehensive solution that empowers organizations to master all aspects of talent management, including learning and development, with data and AI to drive the highest business impact.

EDLIGO has a strong track record, with customers successfully using our platform in more than twenty countries, boasting more than 2 million users, and filing 17 patents. In 2023, EDLIGO was recognized as one of Germany’s top three most innovative mid-sized companies in software.

Zyte

Zyte is a leader in web scraping services, offering advanced data extraction tools and proxy solutions to power business data needs efficiently and reliably.

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About This Partnership

Zyte provides a comprehensive web data platform, specializing in extracting and delivering structured web data at scale. They offer solutions like AI-powered automatic extraction, cloud hosting for crawlers, and a proxy manager for seamless data scraping.

Zyte’s services are beneficial for businesses needing large-scale, reliable web data for market research, competitive analysis, and data-driven decision-making.

Their tools cater to various data types including e-commerce products, job postings, news articles, and real estate listings, ensuring high-quality data extraction.

Salesforce

Salesforce is a leading CRM provider, offering a unified platform for sales, service, marketing, and customer engagement, integrated with AI for enhanced business growth.

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About This Partnership

Salesforce provides a comprehensive CRM platform, integrating sales, service, marketing, and customer experience tools.

Their AI-driven approach ensures efficient data handling, personalized customer interactions, and streamlined operations.

The platform benefits businesses of all sizes by enhancing customer relationships, improving sales productivity, and enabling effective marketing strategies.

Salesforce’s solutions are adaptable across various industries, helping companies achieve growth and operational excellence.

RainFocus

RainFocus offers a comprehensive platform for managing in-person, virtual, and hybrid events. They specialize in data-driven event management, providing robust registration flows, attendee engagement, and seamless omnichannel marketing.

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About This Partnership

RainFocus’s platform is designed to streamline event management across various lifecycle phases. It offers a unified approach to plan, manage, deliver, and optimize events, ensuring personalized attendee experiences.

Their solutions are beneficial for businesses seeking efficient event orchestration, as they enable data integration, flexibility, and customization. This approach results in enhanced attendee engagement, operational efficiency, and strategic marketing alignment.

HiFly Labs

Hiflylabs is a data solutions company offering data engineering, science, strategy advisory, and visualization. They focus on creating enterprise solutions with an emphasis on practicality and efficiency.

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About This Partnership

Hiflylabs provides tailored data services, including data engineering, science, and visualization. They cater to various industries, offering specialized solutions like Appic for app development and Hifly SODA for sales-oriented analytics.

Their approach focuses on leveraging modern technologies and ecosystems like Databricks, dbt, and the Modern Data Stack, ensuring robust, flexible, and powerful tools for their clients. This helps clients optimize their data handling and business value creation processes.

Data Ideology

Data Ideology specializes in data strategy, engineering, AI, and analytics, offering solutions to maximize data-driven outcomes and insights.

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About This Partnership

Data Ideology provides comprehensive data services, including strategy, engineering, AI, and analytics. They help businesses identify data-driven opportunities and create strategies for optimal outcomes.

Their services include building robust data pipelines, streamlining data processing, and leveraging AI for actionable insights.

This approach ensures data quality, compliance, and maximizes the strategic value of data assets, aiding organizations in making informed, data-driven decisions.

8x8

8×8, Inc. is a provider of integrated cloud communications and customer engagement solutions, offering unified communications, contact center, video conferencing, and team chat services.

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About This Partnership

8×8 delivers a unified platform for contact center, voice, video, chat, and embedded communications. Their solutions focus on enhancing customer experience, agent engagement, and employee connectivity.

Offering reliable, secure, and compliant services, 8×8 integrates with business and CRM applications like Microsoft Teams and Salesforce.

Their technology supports businesses in various industries, ensuring efficient communications and collaboration, global reach, and data-driven insights.

Vatis Tech

Vatis Tech provides an AI-powered speech-to-text infrastructure tool, offering high accuracy and efficiency in transcribing audio and video data for various industries.

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About This Partnership

Vatis Tech specializes in AI-driven speech-to-text technology, serving sectors like contact centers, broadcasting, medical, legal, media, and education.

Their platform features high accuracy, real-time transcription, and support for multiple languages and formats. It benefits users by enhancing data accessibility, improving workflow efficiency, and enabling more effective content analysis.

The technology is particularly beneficial for organizations needing rapid, precise transcription of large volumes of audio or video data.

OnlineSales

OnlineSales.ai is an advanced retail media monetization platform, offering AI-powered advertising solutions for retailers to optimize ad revenues.

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About This Partnership

OnlineSales.ai specializes in retail media monetization with an AI-driven platform. It offers tools like sponsored product ads, display ads, offsite ads, and email ads to enhance digital marketing.

The platform enables retailers to increase ad revenues, deliver personalized shopping experiences, and automate ad campaign management.

Key benefits include maximizing ad spending, scaling advertising efforts, and providing an immersive shopper experience. The service is designed to be fully white-labeled and self-serve, ensuring user-friendly operation and customization according to business needs.

BabelStreet

Babel Street is a data analytics platform offering threat intelligence tools. They specialize in AI-enabled analysis of publicly and commercially available information for risk mitigation, fraud detection, and security.

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About This Partnership

Babel Street’s platform empowers organizations with AI-driven insights from vast public and commercial data sources. It offers multilingual understanding, end-to-end automation, and extensive source access.

The platform is useful for threat intelligence, risk mitigation, and fraud detection. It’s valuable to government, law enforcement, and commercial sectors for its ability to process and analyze large volumes of data, helping them stay ahead of threats and risks.

Paychex

Paychex is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.

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About This Partnership

Paychex offers a range of services aimed at simplifying payroll and HR processes for businesses. Their solutions cover payroll, benefits, insurance, and HR administration.

By automating and streamlining these aspects, Paychex helps businesses save time and reduce errors. They cater to small and mid-sized businesses, providing tools for tax administration, employee onboarding, and regulatory compliance.

Their platform is designed to be user-friendly, ensuring a seamless experience for employers and employees alike.

Experience

Experience.com is a platform offering solutions for customer and employee experience management, as well as online reputation management, using AI-driven feedback campaigns.

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About This Partnership

Experience.com provides AI-powered tools for managing customer and employee experiences, and online reputation. Their platform aids businesses in driving intelligent customer and employee feedback campaigns, amplifying marketing efforts, and enhancing customer-focused employee behavior.

It supports industries like banking, insurance, real estate, and healthcare, helping companies build a strong brand reputation and culture, ultimately leading to better client engagement and operational efficiency.

Qlik

Qlik provides data integration, data quality, and analytics solutions, integrating AI for advanced data management and actionable insights.

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About This Partnership

Qlik offers a comprehensive data and AI platform, integrating data integration and quality solutions with advanced analytics and AI.

Their services help companies optimize data management, enhancing decision-making and operational efficiency. Qlik’s AI-assisted analytics empower users of all skill levels, facilitating better data understanding and use.

Their tools assist in data quality governance, real-time data movement, and machine learning, supporting clients in various industries to leverage their data effectively.

Databricks

Databricks specializes in AI and data intelligence, offering a platform that integrates data management, real-time analytics, and AI for efficient data processing and insights.

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About This Partnership

Databricks provides a data intelligence platform, integrating ETL, data ingestion, business intelligence, AI, and governance tools. It helps organizations in efficiently managing and analyzing large volumes of data, aiding in better decision-making.

The platform is designed to simplify complex data processing, ensuring data privacy and control while developing AI applications.

Key benefits include streamlined workflows, enhanced data management, and the ability to drive insights using natural language. Databricks caters to various industries, optimizing operations and accelerating success in data and AI initiatives.

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Knowledge Works

KnowledgeWorks is dedicated to transforming education through personalized, competency-based approaches and systems change to benefit students and educators.

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About This Partnership

KnowledgeWorks focuses on reimagining education to ensure all students, regardless of background, can thrive. They provide tools and guidance for personalized, competency-based learning, advocating for policies that support this model.

Their work includes strategic planning, workshops, and resources for educators and policymakers. By fostering student-centered learning environments, they aim to create equitable educational opportunities, preparing students for an evolving world.

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MinervaCQ

Minerva CQ specializes in AI-enhanced support for contact centers, focusing on customer-agent interaction optimization through real-time assistance, workflow adaptation, and knowledge surfacing.

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About This Partnership

Minerva CQ revolutionizes customer service in contact centers using AI. Their system analyzes millions of interactions to assist agents in real-time, offering insights, data, and workflow optimization.

This leads to personalized, efficient customer interactions. Key benefits include improved customer experience, reduced handle times, enhanced agent performance, and increased revenue opportunities.

Minerva CQ also focuses on reducing agent onboarding times and optimizing training, making every agent more effective in their role.

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Clarteza

Clarteza is an innovation agency specializing in consumer insights and brand strategy, leveraging AI, innovative research methods, and curated technologies to understand and connect with consumers.

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About This Partnership

Clarteza focuses on driving brand innovation by deeply understanding consumer behavior and needs. They use AI and unique research methods to gather insights and translate these into actionable strategies for brands.

Their services benefit clients by enhancing brand positioning, improving consumer engagement, and guiding product development.

Clarteza’s approach helps brands connect with consumers more effectively, ensuring that their products and services are aligned with consumer expectations and market trends.

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The Centre For Educational Effectiveness

The Center for Educational Effectiveness (CEE) specializes in developing surveys, data tools, and services to support the growth of communities, districts, schools, and individuals. They focus on creating a positive impact in the educational sector since 1999.

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About This Partnership

CEE partners with over 950 schools in 280 districts, offering services like strategic planning, coaching, professional development, and research projects.

They help educational institutions use data effectively, build strategic plans, improve leadership skills, and review programs objectively.

CEE’s approach centers on understanding and improving school climate and culture, enhancing performance, and promoting continuous improvement.

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Reality Check

RealityCheck is a full-service market research firm specializing in advanced qualitative analysis, quantitative research, and integrated qual/quant approaches.

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About This Partnership

RealityCheck offers deep consumer insights for strategic decision-making in brand strategy, concept testing, and consumer experience mapping.

Their unique approach combines advanced qualitative and quantitative methods, focusing on the critical 10% of new information essential for business growth.

They excel in translating complex data into actionable strategies, aiding companies in understanding and engaging with their customers effectively.

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Socratic Technologies

Sotech offers comprehensive research services including product testing, strategy consulting, message testing, and brand health tracking.

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About This Partnership

Sotech is a leader in concept testing services. Sotech offers comprehensive research services including product testing, strategy consulting, message testing, and brand health tracking. They cater to various industries like consumer products, financial services, restaurants, and technology.

Their approach focuses on collaboration, innovative solutions, and strategic insights to help clients make informed decisions.

Sotech’s expertise in market research and concept testing enables businesses to understand consumer preferences, optimize product development, and enhance brand positioning, thereby ensuring customer satisfaction and market success.

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McKinney

McKinney & Company is a multi-discipline planning, design, and construction firm known for its innovation and comprehensive project delivery approach.

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About This Partnership

McKinney & Company specializes in integrating multiple disciplines like architecture, engineering, and construction management to offer innovative and efficient solutions. With a commitment to collaboration and quality, the firm ensures projects are completed to a high standard, on time, and within budget.

This approach has led to its reputation for handling challenging projects and delivering lasting value, making it a trusted partner for clients seeking comprehensive, high-quality services in planning, design, and construction.

Shapiro+Raj

Shapiro & Raj

Shapiro+Raj is a strategic insights consultancy specializing in social science, data analysis, and creative strategies, with over 60 years of industry experience

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About This Partnership

Shapiro+Raj is a future-forward insights consultancy recognized as a leading strategic insights firm. They are distinguished for being innovative, having earned a top-25 most innovative company recognition for five consecutive years.

As the largest minority insights company, Shapiro+Raj operates with an integrated team comprising social scientists, data analysts, brand strategists, and creative ideators. Their approach combines social science and behavioral economics, enhanced by a blend of technology and humanity.

The company boasts over six decades of experience in various industries and has contributed to over $100 billion in market cap growth for their clients in the past seven years

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About This Partnership

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