Mar 22, 2019

Luminoso Moves into New Boston Headquarters

BOSTON, March 25, 2019 — Luminoso, the natural language company that provides AI-powered analysis of unstructured data to reveal customer and employee insights, today announced that it has moved its global headquarters from Cambridge, Massachusetts to Downtown Boston. Located at 125 High Street, Luminoso’s new headquarters will have room for 100 employees, allowing the company to double its Boston area staff.

“We’ve seen a surge in the number of businesses that have adopted our artificial intelligence-based software to analyze their text data, such as customer feedback emails, contact center interactions, and employee satisfaction surveys,” said Adam Carte, CEO of Luminoso. “Our new Boston headquarters will enable us to scale our team, and continue to provide our customers with best-in-class text analysis solutions.”

At 15,400 square feet, Luminoso’s new office gives the company room to more than double its staff. Luminoso currently employs 41 people locally, and plans on hiring approximately 40 people across various job functions over the next year. A complete list of openings can be found on our work here page.

“As we were considering locations and planning the space for our Boston headquarters, we were focused on making sure the office would enable our employees to do their best work,” said Diane Yasgur, VP of human resources at Luminoso. “Our headquarters has both open and private work spaces, is easily reachable via public transportation, and offers great access to all
that Boston has to offer.”

Luminoso’s headquarters features a number of private offices and meeting rooms, as well as communal spaces. The office’s central gathering space will be used for company-wide meetings and for hosting Boston area community events. In addition to its Boston headquarters, Luminoso has offices around the world, including Tokyo, London, and Sydney.

About Luminoso

Luminoso Technologies is a leading artificial intelligence (AI) and natural language understanding (NLU) company that enables companies to rapidly discover insights in their unstructured data. Luminoso’s award-winning software applies AI to accurately analyze text-based data, for any industry, without lengthy setup time or training. Luminoso can analyze unstructured data natively in 14 languages, including Chinese, Korean, Japanese, and Arabic.

Companies use the insights that Luminoso’s solutions uncover to streamline their contact center processes, monitor brand perception, and optimize customer and employee experiences. The company is privately held and headquartered in Boston, MA.

For more information, visit www.luminoso.com, and follow Luminoso on Twitter at @LuminosoInsight.

Contact
press@luminoso.com
617-682-9056


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