NEXT-LEVEL TEXT ANALYSIS

Drive better business outcomes from unstructured text with AI-powered Natural Language Understanding

Are you ready to know what you didn’t know?

Uncover The Power of The Unknown

find insights and connections beyond human capabilities

With the Luminoso platform,the human and the AI work together. you do you and let the AI do the heavy text analitics lifting.

Stop being overwhelmed with open ended data

You have so much data at your fingertips and so many untapped insights. The time is now to maximize the value of all your data sources.

“We are drowning in information but starved for knowledge.”

John Naisbitt

Megatrends (1982)

Gain Insights in Minutes

The Science is Just That Good

No More Tagging

No more tagging parties that take up precious days (and lots of pizza) every single month.

No Training Needed

There’s no need for creating dictionaries or ontologies because Luminoso’s world-class AI learns on the fly.

No Setup Required

You can be up and running with Luminoso quickly because it’s all cloud-based.

Solutions

Accelerate Your Decision Making And Make Sense of your Unstructured Text Faster

The Luminoso Platform is the ideal natural language understanding solution for taking any text you have and understanding it better, faster.

Voice of the Customer Analysis

Your customers are constantly (and everywhere) telling you how you’re doing. Analyze their feedback and understand them faster.

Voice of the Employee Analysis

Make better people decisions by understanding better how to influence employee productivity and thriving.

Market Research Insights

Clients come to you for your market research expertise. The right text analysis platform supports you as a leading provider of market research insights.

Key use cases

Speech to Text Transcription analysis

Improve the customer experience by analyzing those customer interactions more quickly and effectively.

Document Search Enhancement

Make searching your website easier when users may not know exactly what they’re looking for.

Sentiment Analysis

Quickly understand the full picture of how people feel about any given subject.

World-Class AI for the World

Natural Language Understanding - Natively in 15 Languages

LUMINOSO DAYLIGHT

Whether it’s text from a survey, a thread in a Slack channel, a voice to text transcription, a product, service or company review, a chat session – anywhere you can collect text – Luminoso’s Daylight platform allows you to analyze and understand the text in minutes.

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LUMINOSO COMPASS

Compass is a platform for classifying conversational text data such as help desk tickets, support requests, and product reviews. Compass uses natural language understanding to automate the reading and labeling of incoming text, classifying
unstructured streaming text at scale.

With Compass, you can:

Use pre-labeled data to train classifiers for real-time categorization of incoming text
Maximize advanced scoring methods to classify incoming text based on sentiment
Assign labels based on how well incoming text matches Boolean queries, for both exact matches and related concepts

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