Learns like a human, scales like a machine

Luminoso has deep roots in AI and natural language understanding, having been founded at the MIT Media Lab after a decade of research. 

Learn more about the science underpinning our products and how we continue to push the boundaries of natural language understanding.



Aggregate unstructured, text-based data from multiple sources in 14 languages.



Accurately interpret, quantify, and track conversations in your unstructured data.



Leverage insights gleaned from your data to make changes across your organization.

luminoso process flow

Luminoso has a simple process flow that can be used on its own, or quickly tied into other processes.

Data Sources & Languages

Data Sources & Languages
  • Any type of text-based data, including transcribed speech
  • Native analysis (no translation) in 14 languages, including Spanish, Chinese, Korean, and Arabic
  • Combine multiple data sources in one project

Text Intake

Text Intake
  • Upload data in user interface via CSV or JSON
  • API enables automatic, real-time text intake

Text Processing

Text Processing
  • Natural language processing (NLP) techniques applied to prepare text data for analysis
  • Relevant concepts are identified and plotted out in relationship to each other



The Luminoso difference

Luminoso augments source data with a proprietary blend of knowledgebases. This teaches computers what words mean and how they’re related to each other – enabling us to analyze data faster and more accurately.


  • Data is ready to analyze in less than 10 minutes
  • Luminoso Analytics and Compass user interfaces make analysis easy and fast
  • Luminoso API enables additional capabilities


  • Data Exploration
  • Emotion Analysis
  • Trend Monitoring
  • Auto-Labeling
  • Auto-Clustering
Luminoso Process Flow