Find insights more quickly
In this fast-paced world, every moment matters. Luminoso Daylight processes data in minutes, not days - allowing you to begin surfacing insights right away.
Use Luminoso Daylight™ to quickly surface the topics and trends that matter to both you and your customers, and track them over time.
In this short video, we provide an overview of Luminoso's Daylight software and how it can be used to quickly explore and analyze unstructured data like product reviews, open-ended survey responses, and call center transcripts.
Regardless of data source or language, Luminoso Daylight has you covered. Analyze call center transcripts, web chats, open-ended survey responses, and other text-based data. Our software can natively analyze data in thirteen languages, including English, Arabic, Chinese, Spanish, and Russian.
Within minutes, Luminoso Daylight identifies key topics, meaningful connections, and trends - and automatically adapts to your ever-changing data. Luminoso Daylight learns new words using context, just the way humans learn, increasing flexibility and freeing you from time-consuming ontologies. Our software builds on its knowledge as more data is collected, making it easier and faster to understand your customers.
Luminoso's flexible outputs and intuitive dashboards make reporting and sharing easy. Drive organization-wide enlightenment with Luminoso Dashboards, or create reports with Tableau, or your preferred data visualization tool.
A nationwide office supplies retailer knew that the millions of web chat transcripts they’d collected contained valuable insights - but finding the insights in all that text was a challenge. They turned to Luminoso Daylight to help them make sense of their data and improve their customer support processes.
View Case StudyA global telecommunications company with over 1.325 million pieces of customer and employee feedback wanted to determine what links existed, if any, between their employees’ engagement levels and their customers’ satisfaction. Luminoso Daylight helped identify where those connections lay and how the company could better serve both its customers and employees.
View Case StudyC Space, one of Luminoso’s partners, had been working with a pharmaceutical company for over a year to understand the experiences and concerns of caregivers. Traditional approaches made it difficult to find themes and deeper connections across multiple qualitative sources, so they turned to Luminoso Daylight for help.
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