Analyze mixed datasets, correlating text feedback with numeric ratings to uncover what drives scores people give your products, services, and offerings.
Understand what drives your scores.
Uncover insights without data science or development teams, refocusing business users from manual tasks to more meaningful work.
See how drivers trend over time.
Compare directional changes in drivers over time, and discover emerging drivers.
Uncover previously unknown issues.
Luminoso understands never-before-seen words and phrases and correlates them to scores and ratings, so teams can quickly implement fixes and improvements.Read the case study
No training or lengthy setup.
Get right to analyzing mixed datasets and addressing issues with no delay. Shorten your data collection-to-action cycle and see how initiatives have influenced key metrics.