Level up your
Experience Management
Experience management professionals, marketers, business leaders, and analysts
trust Luminoso unlock actionable, accurate insights from customer and employee feedback.
Boost workplace satisfaction and productivity by understanding employee feedback
Enhance brand reputation by easily detecting sentiment in online reviews and social media feedback
People-Centric Organizations Win
Investing in great customer experiences (CX) unlocks significant financial benefits.
Companies that prioritize CX can retain more customers, generate positive word-of-mouth, and maximize opportunities for upselling and cross-selling.
Businesses that excel in CX can recover up to $75 million annually that might otherwise be lost.
More Revenue
Exceptional CX fosters customer loyalty, strengthens market position, and fuels revenue growth and innovation.
Reduced Churn
98% of customers are willing to switch to a competitor after just one bad experience.
Expanded Cross-Sell Opportunities
Happy customers spend more, and are more open to cross-sells and upsells, driving greater value for your business. How well do you understand what people actually need?
Why customers choose Luminoso
Rapid speed-to-insights
Quick answers with minimal setup
Cost-effective
Reduce total cost of generating insights, enhancing your data-driven decisions
Agile team support
A customer-focused team to help you every step of the way, if you need it
Trusted by
![Athena_Health.png](https://luminoso.com/wp-content/uploads/2024/11/Athena_Health.png)
![DENSO-1.png](https://luminoso.com/wp-content/uploads/2024/11/DENSO-1.png)
![Hilton_logo.png](https://luminoso.com/wp-content/uploads/2024/11/Hilton_logo.png)
![Targa-Consulting-Llc.png](https://luminoso.com/wp-content/uploads/2024/11/Targa-Consulting-Llc.png)
![Thrive-logo.png](https://luminoso.com/wp-content/uploads/2024/11/Thrive-logo.png)
![KAPS-GROUP.png](https://luminoso.com/wp-content/uploads/2024/11/KAPS-GROUP.png)