Boost Your Sales Using Scraped Product Reviews
Luminoso Daylight™ Schedules Review Scraping Off Public Vendor Websites To Identifies What Your Customers Are Trying To Tell You - In Minutes
Pinpoint The Influencers In Customer satisfaction Scores
A renowned semiconductor manufacturer in the gaming sector introduced a new laptop to the market. Not long after that, they gathered nearly 10,000 customer reviews across the internet in places like Reddit, Amazon and Walmart. Using Luminoso Daylight, they were able to identify where their NPS score was being impacted the most and it only took them two hours. See below how they did.
From Packaging To Logistics, They Understood The entire customer experience in 2 hours
Data Scraping Feature
Scrape website review data from online sources like Amazon directly into Luminoso Daylight™ using our Data Stream functionality.
See What's Impacting Your Sales & Reputation
You can separate the concepts that you want to track and see how they impact your average customer satisfaction score.
Ex: "Display" is beneath the dotted line, indicating it's driving the average down but not as much as "System Stability".
Customers love the design of the system more than anything else. We can see specifically what they say about this down to the precise review.
You don't need to read every review to identify what is impacting your customer satisfaction score the most. If we click on "System Stability", we will be able to see the specific drivers contributing to this result:
Informed, Bias-Free Decision Making: The non-biased nature of analytics instills a sense of confidence in decision-making processes, ensuring resources are managed and allocated with pinpoint accuracy.
Quick Comprehension Of Product Insights: Data visualization and integration ensures the internal team is equipped with accurate insights for faster decision-making.
Would you like us to show you how it works?
Join us for a personalized demo of the platform to see if Luminoso Daylight™ is the right solution for you.
