Language is disorganized, fluid, and full of slang and misspellings - making it difficult to analyze quickly and at scale. We apply natural language understanding to help clients and partners rapidly make sense of their text data without the time or expense of custom-built ontologies.
Insights from your data can be applied throughout the enterprise, from streamlining contact center processes to increasing marketing performance and building better customer experiences.
Our multilingual, flexible software can be accessed via the easy-to-use user interface or integrated into an end-to-end platform via the API. It can be deployed in either a standalone Cloud or On Premise solution. Unstructured data can be natively analyzed in 15 languages, including Spanish, Chinese, Korean, and Arabic. Luminoso is privately held with headquarters in Cambridge, MA, and additional offices in New York, San Francisco, Los Angeles, Washington, D.C., London, and Sydney.