Luminoso Compass
Classify auto-magically conversational text such as help desk tickets, support requests, and product reviews.
Luminoso
Compass
Sort your unstructured text like a boss.
One Platform.
Three Key Pillars.
Supervised Classification
Use pre-labeled data to train classifiers for real-time categorization of incoming text.
Sentiment Classification
Leverage advanced scoring methods to classify incoming text based on analyzed sentiment.
Query-based Labeling
Assign labels based on how well incoming text matches queries, for both exact matches and related concepts.
Intelligent triage automation.
Cutting-edge machine learning lends Compass a human-like understanding of language to accurately sort incoming data.
Near real-time classification.
Luminoso’s patented science understands language in near-real time to support routing the right information to the right people.
Classify at scale.
Compass handles thousands of incoming text samples per minute to maintain speed and accuracy even at high volume.
Reduce training data up to 95%
Compared with open-source classification libraries, Luminoso Compass requires anywhere from 10 to 20 times less labeled data.