Artificial Intelligence is becoming extremely popular every day. One of the hottest topics in AI is NLP, also referred to as Natural Language Processing.
With its help, you can create essays, sales pages, scripts, and much more. From images to voice-overs, AI is doing everything with the aid of NLP.
The task, which used to take hours and even days, is completed within seconds. The credit goes to NLP. But you might wonder what NLP is. Why is everyone talking about it?
In this blog post, we’ll comprehensively discuss what NLP is, its benefits, use cases, and much more. It’ll clarify NLP and how you can utilize it for your business growth.
What is Natural Language Processing?
Natural Language Processing (NLP), also known as Natural Language Understanding (NLU), is a field of artificial intelligence (AI) that focuses on the interaction between computers and human language. NLP is concerned with enabling computers to:
- Generate human language in a valuable way
NLP involves the development of algorithms and models. It is further used to process and analyze text and speech data. It allows machines to perform tasks like text summarization, sentiment analysis, language translation, chatbot interactions, and more.
The primary goal of NLP is to assist computers in understanding human language as quickly as possible.
Key Components of Natural Language Processing:
Three major components of NLP ensure the result is according to the requirements.
- Natural Language Understanding (NLU): It captures meaning from human speech and written text.
- Natural Language Generation (NLG): With it, you can generate human-like speech. It is based on structured data.
- Natural Language Interaction (NLI): Involved techniques and strategies through which humans can communicate easily with machines.
Why Does Natural Language Processing Matter?
NLP holds extreme importance for various reasons. Firstly, it solves the problem of ambiguity in language. It is vital for downstream applications such as voice recognition and text analytics.
Without NLP, adding numeric structure to data can be extremely time-consuming. The accuracy is also compromised if it’s done manually.
But with NLP, you can take unstructured data and extract all the actionable insights from it. It helps improve customer experience. It also assists in various other communication tasks.
NLP VS Traditional Analysis Techniques
You might wonder how NLP is different from traditional analysis techniques. Here’s a table of differentiation to get clarity on both terms.
|Aspect||Natural Language Processing||Traditional Analysis Techniques|
|Data Type||Deals with unstructured text and speech data.||Primarily handles structured numerical or categorical data.|
|Processing||Analyzes and understands human language, including text and speech recognition.||Focuses on mathematical and statistical techniques for data analysis.|
|Data Source||Text data from various sources, including social media, websites, documents, and conversations.||Structured data from databases, spreadsheets, and other numerical sources.|
|Practical Applications||Used in text summarization, sentiment analysis, language translation, customer service chatbots, and more.||Applied in traditional analytics, such as regression, clustering, and hypothesis testing.|
|Multimodal Capabilities||It can incorporate text, images, audio, and more, enabling multimodal analysis.||Primarily focuses on single data types and may require separate tools for other data.|
|Real-time Interaction||Supports real-time chatbots, voice assistants, and social media monitoring.||Traditional analysis often occurs offline and may not be suited for real-time interaction.|
Top Natural Language Processing Techniques
Natural language processing is utilized in several tasks. It’s not limited to translation or image generation. Here are the top use cases of NLP and how it solves some major problems.
It’s a procedure in which the information is classified based on text intent. Suppose you add a sentence (you add input). In return, it’ll give you output. It’s more like probability whether the sentiment shown is:
This probability can be based on different factors such as words, gestures, etc. It’s an excellent way to categorize customer reviews and get valuable insights.
It’s considered a branch of sentiment analysis. Its purpose is to classify comments or reviews with hostile intent. It also includes threats, objections, trolls, insults, racism, or hatred.
It’s an amazing tool to make online experiences enjoyable for everyone. Toxicity classification models can identify hate speech, rumors, social media posts regarding defamation of famous people, or anything relevant.
Suppose you have a book in German. You are a native English speaker and don’t know German. But you want to read that book.
What should you do?
You can use NLP because its machine translation feature helps translate various languages. One of the best examples is this Google translation.
Named Entity Recognition
With its help, you can extract irregular data into predefined categories. It can be categorizing personal names, locations, preferences, etc.
All you need to do is add data, and from there on, the system will sort the data according to the names and precise positions. It is helpful in applications in which you should sort news articles.
Everyone hates spam messages. Irrelevant and annoying. Right?
But with NLP, this problem is also resolved. It easily classifies emails as to whether they are spam or not. Spam detectors check the email, sender, and various subtexts. Gmail is already using this model to provide a better spam-free experience to users.
Grammatical Error Correction Models
Do you think every content is perfect? A writer’s first draft has a lot of grammatical errors.
But with a grammatical error correction model, you can easily correct grammar issues in the text. It is a sequence-to-sequence task. The model is trained heavily using lots of sentences with poor grammar, and then the output is suggestions to improve the content with accurate grammar.
Grammarly is also an example of this model.
Text Generation & Summarization
It’s also known as natural language generation. You must have heard of writing tools like chatGPT, Bard, and Jasper. What’s their purpose?
You write a prompt, and in return, you get a piece of content, which can be a blog, article, or tweet according to your requirements. It’s possible to use text generation models.
Autocomplete is another part of this model in which you type just one word, and the system will give you more suggestions. Google is also using this model. That’s why whenever you type just one word, more sentences appear under the search bar.
Likewise, chatbots can also handle conversations with humans easily. Many companies are using chatbots to give quick replies to customer queries.
How Does Natural Language Processing Work?
There is a series of processes involved in NLP. That way, you can make sense of unstructured text and speech. Here’s a simplified overview of how NLP works:
Step 1: Text Preprocessing
First and foremost, you need to process the data. In this step, the data is refined and formatted in a manner that makes it suitable to analyze further. Any special characters, lowercasing, or splitting of words are removed to make the data better.
Step 2: Tokenization
This step involves breaking down large text into simpler units. It can be in the form of words or sentences. These small chunks are known as tokens. They provide the basis for further analysis. To understand the structure of text, tokenization is crucial.
Step 3: Feature Extraction
Now the text is analyzed, the model starts to understand the features or representations from the text. For example, word embeddings, vector representations of words, capture the semantic relationships between words in the text.
Semantic analysis and deep learning models are used to increase its efficiency. With this information, NLP can use the data effectively. As a result, you get precise and better output.
Step 4: Text Analysis
Depending on the application and input, NLP will perform various other tasks. Some of these tasks include.
- Named entity recognition
- Part-of-Speech tagging
- Sentiment analysis
- Text classification
- Language Translation
- Text summarization
Now, the machine learning model, already trained on large datasets, will start working. The models analyze the data, understand text, and generate results based on the patterns in the data.
Multimodal integration is also possible in some cases. When image, audio is added for better analysis.
Step 5: Output Generation
After the analysis, the output is generated. For example, a sentiment analysis model might classify text as positive or negative. Meanwhile, a machine translation model will produce a translated text. Likewise, every model will perform the specific task they are assigned to do so.
What Industries Are Currently Using NLP Technology?
NLP technology is being utilized in many industries. It’s not only improving their efficiency but also enhancing customer experience, which overall has a positive impact on the business. Here are some of the industries where it’s commonly used.
- Healthcare: It is used for clinical documentation, medical record analysis, and extracting insights from patient notes and research papers. It aids in medical diagnosis, information retrieval, and improving patient care.
- Finance: NLP is employed for customer sentiment analysis in financial markets, risk assessment, fraud detection, and summarizing financial news and reports.
- Legal: It helps in legal document review, contract analysis, and legal research by quickly identifying relevant information.
- Government: Government agencies use NLP for information retrieval, document classification, and monitoring public sentiment on social media for decision-making.
- Customer Service: Chatbots and virtual assistants powered by NLP are used in the customer service industry to handle inquiries, provide support, and improve customer interactions.
What Are Some Popular NLP Libraries And Tools For Developers To Use?
There are various NLP Libraries that you can utilize. Here’s how you should use it.
Natural Language Toolkit is ideal for beginners. It is an open-source software, and Python NLP powers it. If you’re a beginner, you can easily understand the complexities of NLTK. It includes tokenization and basic linguistic resources. With it, you can get a strong grip on the fundamentals of NLP.
As you progress, you should use spaCy, Gensim, and Stanford NLP. In Gensim, you can use a wide range of embedding techniques, such as Word2Vec and Doc2Vec. They help analyze text and various other tasks. With Stanford NLP, you get a toolkit ideal for intermediate users.
Transformers, also known as Hugging Face, is suitable if you’re an expert. You can utilize the best models, such as BERT and GPT. Other than that, AllenNLP, TorchText, and SpaCy-Transformers are also suitable for experts who want to work on high-level NLP projects.
Advantages and Disadvantages of NLP
There are various open-source language processing models and libraries available. They are just one click away, which means people can use it in various ways. There are some advantages and disadvantages, and it’s essential to be aware of both of them.
- It enables computers to understand and communicate in human language.
- Automates tasks like sentiment analysis and text summarization.
- Improves search engine results and information retrieval.
- Facilitates multilingual communication.
- Extracts valuable insights from unstructured text data.
- It depends on data quality, leading to potential biases.
- Complex development and resource-intensive.
- Raises ethical and bias concerns.
NLP has rapidly evolved, and now it’s become a vital part of our lives. It has impacted various industries such as healthcare, retail, customer service, fashion, education, etc. Still, there’s room for improvement, and with the wide library of NLP tools, we can expect to see more innovations.
It’s time that businesses start using NLP to sort customer data. Analyze it and learn how to provide the best services to the customers. With the help of AI, companies can automate the process and focus on the things that matter the most, which is providing the best customer service.
Businesses that adopt AI and incorporate NLP quickly will be able to see significant growth in comparison to their competitors. So, if you want to stay ahead, it’s time to use these technological innovations.