BOSTON, February 12, 2020 — Luminoso, the company that turns unstructured text data into business-critical insights, today announced Search Enhancement, an application of its leading natural language understanding (NLU) technology that offers organizations across all industries the fastest way to achieve better results from their existing search engines.
“While a number of AI-powered search engine offerings claim to provide more intuitive query results, none offer the ability to make an organization’s existing search system automatically understand millions more words and phrases,” said Adam Carte, CEO of Luminoso. “Search Enhancement works right out of the box, offering organizations across industries the fastest way to start getting more human-like and useful results from their existing search engine solutions.”
Search Enhancement supplements traditional search engines by expanding their indexes. Leveraging Luminoso’s proprietary natural language modeling system, QuickLearn 2.0, Search Enhancement augments keywords into lists of related topics, and offers intuitive responses to searches that contain misspellings, acronyms, domain-specific terminology, slang, and words with multiple meanings.
Added Carte, “Search Enhancement not only finds exact terms, but also any other related ways people might express that search term, resulting in the best search results regardless of the domain or industry.”
Search Enhancement with Luminoso can augment any type of search engine, including those used for e-commerce sites, intranet systems, or wikis. Search Enhancement features APIs that enable organizations to easily integrate the application into their existing search engine solution.
Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.
Luminoso is privately held and headquartered in Boston, MA.