Learns like a human, scales like a machine

Our company has deep roots in AI and natural language understanding, having been founded at MIT Media Labs after a decade of research. Learn more about the science underpinning our products and how we continue to push the boundaries of natural language understanding.

Listen

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Aggregate unstructured, text-based data from multiple sources and in 13 languages.

Analyze

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Accurately interpret, quantify, and track conversations in your unstructured data.

Act

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Leverage insights gleaned from your data to make changes across your organization.

luminoso process flow

Luminoso has a simple process flow that can be used on its own, or quickly tied into other processes.

Data Sources & Languages

Data Sources & Languages
  • Any type of text-based data, including transcribed speech
  • Native analysis (no translation) in 13 languages, including Spanish, Chinese, Korean, and Arabic
  • Combine multiple data sources in one project

Text Intake

Text Intake
  • Upload data in user interface via CSV or JSON
  • API enables automatic, real-time text intake

Text Processing

Text Processing
  • Natural language processing (NLP) techniques applied to prepare text data for analysis
  • Relevant concepts are identified and plotted out in relationship to each other

Knowledgebase

Knowlegebase

The Luminoso difference

Luminoso augments source data with a proprietary blend of knowledgebases. This teaches computers what words mean and how they’re related to each other – enabling us to analyze data faster and more accurately.

Analysis

Analysis
  • Data is ready to analyze in less than 10 minutes
  • Luminoso Analytics and Compass user interfaces make analysis easy and fast
  • Luminoso API enables additional capabilities

Outputs

Outputs
  • Data Exploration
  • Emotion Analysis
  • Trend Monitoring
  • Auto-Labeling
  • Auto-Clustering
Luminoso Process Flow