Voice of The Customer Analysis

The Oregon Values and Beliefs Center (OVBC) is a nonpartisan, nonprofit organization dedicated to conducting independent opinion research that captures the diverse perspectives of Oregonians. OVBC’s mission is to empower communities by providing accurate and inclusive research that reflects the voices of all Oregonians, regardless of their background or beliefs. The organization focuses on identifying common ground among the state’s residents to help guide collaborative actions on pressing issues such as economic opportunity, education, social justice, and environmental quality. Through ongoing studies, OVBC informs policymakers, leaders, and organizations, helping them make decisions that align with the values and beliefs of the broader community​.

Bright Data is a web data platform that collects and structures web data at scale.

The robust, AI-assisted platform is used for market intelligence and data-backed decision-making.

Their tools assist in automating data collection and transforming unstructured web data into actionable insights, supporting clients across various industries to leverage public web data effectively for competitive advantage.

Voyage Advisory is thrilled to announce our new partnership with Luminoso! At Voyage Advisory, we specialize in providing top-tier AI consultancy services tailored to meet the unique needs of our clients. Our expertise spans across various sectors, where we help businesses innovate and grow by leveraging the power of artificial intelligence. We are experts in comprehensive operational assessments, the development of AI adoption roadmaps, specifically designed for contact centers, back office areas, and the development of customer experience (CX) and employee experience (EX) programs. Our dedicated team is committed to enhancing operational efficiency and driving success through impactful AI solutions. We are excited to collaborate with Luminoso, combining our strengths to offer even more robust and innovative solutions. Together, we aim to redefine the possibilities of AI-driven transformation. For more information or to get in touch, visit our website at www.voyageadvisory.com or contact us at info@voyageadvisory.com.

Targa Consulting Services, LLC specializes in strategic advisory for data and analytics, combining extensive industry experience with innovative approaches to technology and business intelligence. The firm is led by Jérôme Chabrillat, who has over two decades of experience in the pharmaceutical sector and a track record in leading data and analytics initiatives. Their services encompass developing and articulating data strategies, providing technology advisory, and enhancing data literacy within organizations. Targa Consulting aims to transform data-driven decision-making processes and foster a culture of data fluency in client organizations​.

The firm operates by understanding client needs, defining clear technology requirements, and creating enablement roadmaps to execute the envisioned strategies. They offer solutions that not only aim to accelerate insight and action but also focus on reducing operational costs significantly​.

The KAPS Group is a network of consultants with a wide range of skills and experience in text analytics, taxonomy, ontology and knowledge graphs, Python and other proprietary text analytics programming languages, and information and knowledge management. It was founded by Tom Reamy, author of the most comprehensive book on text analytics, Deep Text.

IBM Consulting’s watsonx practice brings expertise in the generative AI technology stack as well as domain and industry experience that can help accelerate clients’ business transformations. In the same way that we established our successful Hybrid Cloud services business built on the Red Hat® OpenShift® platform, IBM Consulting intends to be the leading consulting services provider for watsonx. Businesses are demanding AI that produces accurate and trustworthy results, can scale across clouds, and can be easily adapted to enterprise domains and use cases. Watsonx is designed to help them address those needs. Let’s put AI to work and make the world work better — together.

Smart Insight, operated by Uchida Yoko Co., Ltd., offers digital transformation (DX) tools like Mµgen. Mµgen integrates various data types, including IoT and big data, and supports visual data integration, AI-driven text analysis, and advanced analytics. It’s designed for quick deployment, reducing data warehouse needs and implementation costs. The tool is used by companies like Toyota, Toshiba, and Yamaha for DX initiatives. It features capabilities like natural language understanding AI and analytics, allowing for comprehensive data usage across organizations.