Document Search Enhancement

Search like a human.

Let’s face it. Users don’t always know how to best phrase their search. Now, you can deliver search results that match what the user meant to look for. Luminoso’s best-in-class natural language understanding technology learns the language of your domain and the language that your users use.

Find what

you’re actually looking for.

Luminoso identifies associations and relationships across various words and phrases. This means it can understand better what the user is searching for regardless of how they expressed it and deliver more complete search results.

Enrich keyword lists

Easily expand and enrich the keyword lists in your search index to better represent how your users search.

Supercharge your app

Integrate the power of Luminoso into your application to transform the search experience for your users.

Solutions

Voice of the Customer Analysis

Your customers are constantly (and everywhere) telling you how you’re doing. Analyze their feedback and understand them faster.

Voice of the Employee Analysis

Make better people decisions by understanding better how to influence employee productivity and thriving.

Market Research Insights

Clients come to you for your market research expertise. The right text analytics platform can support you as a leading provider of market insights.

What’s your use case?

Product Reviews Analysis

Gain insights into what customers love about your products to accelerate product innovation.

Closed Win/Loss Analysis

Do your post-mortem “Closed/Won” or “Closed/Lost” analysis with AI-powered natural language understanding.

Document Classification

Forget about classifying countless documents by hand. Instead, use the power of AI to do it better. Faster.

Text Analysis For Qualtrics Users

Qualtrics offers tons of things to analyze in its platform. What if the text is not from its platform? We’ve got you covered.

Ticketing Workflow Automation

Are your trouble tickets not landing to the most appropriate support personnel? That ends now.

Text Analysis For Medallia Users

Is Medallia’s native text analytics leaving you wanting…more? Ya, we feel you. We’ve got you covered with relational analytics to answer business question.

Organizations Trust Luminoso for better insights in text analytics

With Luminoso, organizations don’t just listen to their employees, or even understand them. They understand them better.