Voice of the Customer Analysis
Your customers are
constantly (and
everywhere) telling you
how you’re doing. Analyze
their feedback and
understand them faster.
Voice of the Employee Analysis
Make better people
decisions by understanding
better how to influence
employee productivity and
thriving.
Market Research Insights
Clients come to you for
your market research
expertise. The right text
analytics platform can
support you as a leading
provider of market insights.
One platform
Endless use cases
Here’s just a few:
Speech to Text Transcription Analysis
Improve the customer experience by analyzing those customer interactions more quickly and effectively.
Document Search Enhancement
Make searching your website easier when users may not know exactly what they’re looking for.
Sentiment
Analysis
Quickly understand the full picture of how people feel about any given subject.
Product Reviews Analysis
Gain insights into what
customers love about your
products to accelerate
product innovation.
Closed Win/Loss Analysis
Do your post-mortem
“Closed/Won” or
“Closed/Lost” analysis with
AI-powered natural
language understanding.
Document Classification
Forget about classifying
countless documents by hand. Instead, use the
power of AI to do it better.
Faster.
Text Analysis For Qualtrics Users
Qualtrics offers tons of
things to analyze in its
platform. What if the text
is not from its platform?
We’ve got you covered.
Ticketing Workflow Automation
Are your trouble tickets
not landing to the most
appropriate support
personnel? That ends now.
Text Analysis For Medallia Users
Is Medallia’s native text
analytics leaving you
wanting…more? Ya, we feel
you. We’ve got you covered
with relational analytics to
answer business question.