Mine Your

CRM System Better

Now, you can leverage the most powerful natural language understanding platform to tag and classify all your documents using artificial intelligence technology that supports 15 languages natively.

Revive Your Closed/Lost Opportunities Faster

Are you asking your sales team to go back into your closed lost opportunities to see if they can be revived? Luminoso will help your sales team by surfacing repeating themes and prioritizing reengagement.

Organizations Trust Luminoso for better insights in text analytics

With Luminoso, organizations don’t just listen to their audiences, or even understand them. They understand them better. 

Improve Sales Ops Predictability

Analyze better both your closed won and closed lost historical data to learn from and improve your sales processes so they can become more efficient and predictable.

Solutions

Voice of the Customer Analysis

Your customers are constantly (and everywhere) telling you how you’re doing. Analyze their feedback and understand them faster.

Voice of the Employee Analysis

Make better people decisions by understanding better how to influence employee productivity and thriving.

Market Research Insights

Clients come to you for your market research expertise. The right text analytics platform can support you as a leading provider of market insights.
Product Reviews Analysis

Product Reviews Analysis

Gain insights into what customers love about your products to accelerate product innovation.
Closed Win/Loss Analysis

Closed Win/Loss Analysis

Do your post-mortem “Closed/Won” or “Closed/Lost” analysis with AI-powered natural language understanding.
Document Classification

Document Classification

Forget about classifying countless documents by hand. Instead, use the power of AI to do it better. Faster.
Text Analysis For Medallia Users

Text Analysis For Qualtrics Users

Qualtrics offers tons of things to analyze in its platform. What if the text is not from its platform? We’ve got you covered.
Ticketing Workflow Automation

Ticketing Workflow Automation

Are your trouble tickets not landing to the most appropriate support personnel? That ends now.
Text Analysis For Medallia Users

Text Analysis For Medallia Users

Is Medallia’s native text analytics leaving you wanting…more? Ya, we feel you. We’ve got you covered with relational analytics to answer business question.

Step into the light