Automate your Document Classification

Now, you can leverage the most powerful natural language understanding platform to tag and classify all your documents using artificial intelligence technology that supports 15 languages natively.

Build Better Taxonomies with Artificial Intelligence

Use Luminoso to build domain knowledge of concepts, synonyms, and related concepts automatically.  Regardless of the topic, regardless of the industry, our artificial intelligence platform will build your project’s taxonomy with better-than-human accuracy.

No Training Required

Unlike most other document classification technologies, there’s no human curation required to get started with Luminoso.  Our natural language understanding platform automatically learns your specific domain information.  It will even identify and create relationships for slang, misspellings, acronyms and emojis!

Solutions

Voice of the Customer Analysis

Your customers are constantly (and everywhere) telling you how you’re doing. Analyze their feedback and understand them faster.

Voice of the Employee Analysis

Make better people decisions by understanding better how to influence employee productivity and thriving.

Market Research Insights

Clients come to you for your market research expertise. The right text analytics platform can support you as a leading provider of market insights.
Product Reviews Analysis

Product Reviews Analysis

Gain insights into what customers love about your products to accelerate product innovation.
Closed Win/Loss Analysis

Closed Win/Loss Analysis

Do your post-mortem “Closed/Won” or “Closed/Lost” analysis with AI-powered natural language understanding.
Document Classification

Document Classification

Forget about classifying countless documents by hand. Instead, use the power of AI to do it better. Faster.
Text Analysis For Medallia Users

Text Analysis For Qualtrics Users

Qualtrics offers tons of things to analyze in its platform. What if the text is not from its platform? We’ve got you covered.
Ticketing Workflow Automation

Ticketing Workflow Automation

Are your trouble tickets not landing to the most appropriate support personnel? That ends now.
Text Analysis For Medallia Users

Text Analysis For Medallia Users

Is Medallia’s native text analytics leaving you wanting…more? Ya, we feel you. We’ve got you covered with relational analytics to answer business question.

Organizations Trust Luminoso for better insights in text analytics

With Luminoso, organizations don’t just listen to their employees, or even understand them. They understand them better.

Step into the light