Text Analysis for Medallia Users
You’ve invested heavily in Medallia. Now recoupe that investment with next level, best-in-class natural language understanding.
Instant, critical insights for all users.
Surface critical insights, immediately, so cross-functional business users at all experience levels can take action based on your text data.
Quickly answer key business questions.
Without coding, training, or data manipulation, know which concepts are most relevant, what people feel strongly about, and what issues most affect your scores.
Go beyond exact matches to relational analytics.
Search for exact terms and find related matches to get a full picture of how offerings are perceived.
Flag the most important metrics.
Spot problems, detect what’s driving your scores, and understand how people really feel about your organization, products, and services.
Solutions
Voice of the Customer Analysis
Your customers are
constantly (and
everywhere) telling you
how you’re doing. Analyze
their feedback and
understand them faster.
Voice of the Employee Analysis
Make better people
decisions by understanding
better how to influence
employee productivity and
thriving.
Market Research Insights
Clients come to you for
your market research
expertise. The right text
analytics platform can
support you as a leading
provider of market insights.
One platform
Endless use cases
Here are just a few:
Speech to Text Transcription Analysis
Improve the customer
experience by analyzing
those customer
interactions more quickly
and effectively.
Document Search Enhancement
Make searching your
website easier when users
may not know exactly what
they’re looking for.
Sentiment Analysis
Quickly understand the full
picture of how people feel
about any given subject.
Product Reviews Analysis
Gain insights into what
customers love about your
products to accelerate
product innovation.
Closed Win/Loss Analysis
Do your post-mortem
“Closed/Won” or
“Closed/Lost” analysis with
AI-powered natural
language understanding.
Document Classification
Forget about classifying
countless documents by hand. Instead, use the
power of AI to do it better.
Faster.
Text Analysis For Qualtrics Users
Qualtrics offers tons of
things to analyze in its
platform. What if the text
is not from its platform?
We’ve got you covered.
Ticketing Workflow Automation
Are your trouble tickets
not landing to the most
appropriate support
personnel? That ends now.
Text Analysis For Medallia Users
Is Medallia’s native text
analytics leaving you
wanting…more? Ya, we feel
you. We’ve got you covered
with relational analytics to
answer business question.
Organizations Trust Luminoso for better insights in text analytics
With Luminoso, organizations don’t just listen to their audiences, or even understand them. They understand them better.