Responsible AI: The importance of addressing bias in artificial intelligence

It’s tempting to think of artificial intelligence (AI) algorithms as a source of objective truth based on data, but that’s really not how they work. Computers can only do the things they’re told to do by people. The data they use to learn and improve also comes from people. And the harmful things that people … Read more

Democratizing AI: Bringing the power of artificial intelligence to all

During my flight home from a recent meeting, I was reflecting on the feedback we received from a client with a strong internal data science team, and my mind drifted to the impact Yahoo Finance had on the stock market over 20 years ago. Understanding why a client meeting about our AI-powered text analytics triggered … Read more

Four misconceptions about AI text analytics

Organizations receive feedback about their products and services through more channels than ever before. At the same time, text analytics applications have transformed and are increasingly more useful, performing even the most advanced analyses of unstructured text. Organizations that can figure out how to deliver great experiences ultimately win the game of increased loyalty and … Read more

Removing bias from artificial intelligence

Whether they’re automatically completing emails, recognizing faces, or assessing criminal risk factors, AI systems can incorrectly favor certain results. Should these AI systems be more transparent in how they formulate recommendations? Better yet, how can we mitigate biased AI in the first place? Why AI is susceptible to bias Most AI technologies rely on one … Read more

What we found in 3 million Russian troll tweets

On July 31st, FiveThirtyEight shared 3 million Russian troll tweets to the public. With data so large and relevant to understanding Russian interference in American democracy, crowdsourcing this kind of research could unearth breakthrough insights. As concerned citizens and patriots, Luminoso wanted to help analyze this data We saw the tweets were collectively all over the … Read more

What We’re Reading: AI Issue #1

Being a company dedicated to bringing the world natural language understanding software, we obviously love all things AI. So we thought a recurring series spotlighting articles making waves in the world of AI would be a no-brainer. Here’s what we’re reading this week: 1) Notes From Learning Common Sense by Oren Etzioni, CEO of the Allen … Read more